Mobile Dispatch
and Resource Allocation

Optimize resource allocation and address urgent patient visit requests with advanced interactive mapping and zoning tools

Our Partners

Benefits

Boost care speed, quality, and compliance

Improve response times
Rapidly assign and route Providers ad Caregivers to urgent patient needs, enhancing overall care quality
EVV compliance
Real-time Provider and Caregiver tracking, automatically document visit times and locations for compliance and accurate billing
Real-time scheduling adaptability
Quickly adjust schedules and routes in response to cancellations, emergencies, or new requests
Patient panel optimization
Intelligently distribute patient assignments among Mobile Care Providers to prevent burnout and maintain service quality
Data-driven growth strategy
Leverage mapping insights to inform long-term resource allocation and expansion strategies

Role-specific advantages of the CareSMS mobile dispatch solution

Back-Office Staff

Efficiently identify patients in need of walk-in and urgent visits, dispatch the right mobile Provider at the right time, and track the visit to completion

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Mobile Care Providers

Receive walk-in and urgent visit requests via the CareSMS mobile app, share your location to access dynamic patient information when you're arriving on-site

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Patients and Caregivers

Send inbound visit requests, receive confirmations and track your Mobile Care Provider's ETA in real-time

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Communities

Send inbound visit requests on behalf of your Facility's patients, receive confirmations and track each Mobile Care Provider's ETA in real-time

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Find solutions for your needs you need all in one place

Walk-in visit dispatch

For visits that are 'out of rotation', find the right Provider based on availability and location

Urgent visit dispatch

Dedicated 'urgent' workflows, from initial response to dispatch to confirmed visit completion

Geolocation visibility

Track your mobile care Providers in real-time through interactive mapping tools for Back-Office staff

Patient geofencing

Leverage patient geofencing to verify Providers on-site and deliver real-time, context-aware information to their mobile app

Zoning tools

Assign a list of zip codes to your Practice's service regions to efficiently allocate resources and build reports

Optimize routes

Review daily visit routes, identify inefficient clusters, and modify schedules intelligently with the assistance of mapping tools

Connect with your EHR

Integrate CareSMS with your EHR to synchronize scheduling data and patient demographic data between the two systems
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Start elevating your
Home and Virtual Care experiences

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